Privacy Policy
Effective January 1, 2026
Truegrade Owatonna Concrete, concreteowatonna.com, info@concreteowatonna.com
Who this policy covers
This policy explains how Truegrade Owatonna Concrete handles the information you share when you visit our website, fill out our form or call us. We're a concrete contractor in Owatonna, MN, and this site exists so homeowners can learn about driveways, patios, slabs and the rest of our work, and ask us for an estimate.
It covers this website, starting with our home page, and the calls, texts and emails that follow from it. You can learn more about who we are on our About page.
Information you give us
We collect what you choose to send us when you ask for an estimate or a question answered. That usually means your name, phone number, email address, the address of the job and a short description of the work, such as a cracked driveway or a new patio.
Our contact form is run by an outside form service, so what you type into it passes through that service before it reaches us. If you'd rather not use the form, you can call us at (507) 599-0098 instead.
Photos you send of your slab or yard are used only to understand the job before we come out.
Information collected automatically
When you visit the site, your browser shares some basic details on its own, like your device type, browser, rough location based on your internet connection, the pages you look at and how you found us. We may use analytics tools to collect this so we can see which pages people use and fix the ones that don't help.
The site and those tools may use cookies, small files stored in your browser that help pages load and let us count visits. You can block or delete cookies in your browser settings, and the site will still work for reading pages and sending the form.
How we use your information
We use your information to answer you, schedule and give your estimate, do the work you hire us for and follow up afterward. We also use the automatic visit data to keep the site running and make it more useful.
We don't sell your personal information, and we don't share it with other businesses for their own marketing. We share it only with the services that help us run the business, like the form service, phone and email providers and our website host, or when the law requires it.
How long we keep it
We keep your contact and job details as long as we need them to give the estimate, finish the work and answer questions about it later. We also keep the business and tax records the law asks us to keep, and after that we delete what we no longer need.
If you reached out and never booked, you can ask us to delete your information at any time.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, you may have other rights under state law, and we'll honor requests that apply to you.
You can also tell us to stop contacting you, and we will. We don't knowingly collect information from children under 13, and this site isn't meant for them.
Changes to this policy
If we change how we handle information, we'll update this page. The version posted here is the one that applies.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (507) 599-0098 or use the details on our Contact page. Tell us what you'd like us to do, and we'll reply and take care of it.